![]() 2.Ě refund request for technical problems after the software has been updated, if the order exceeds 30 days.A refund request won't be allowed if customers refuse to cooperate or refuse to try the solutions provided by iSunshare. You requested refund for technical reasons, but never asking help from our support team with any detailed explanation of the problem. You change your mind after getting the registration details and download instructions. A refund request on failing to receive the download link for the product, and you did not try to contact us. A refund request due to the price change or purchase from promotion campaigns. iSunshare highly recommends customers try the software before purchase. When the purchase is finished, it cannot be refunded by the reason of incompatible with the operating system. iSunshare product price differences between different regions or price differences between iSunshare and other companies. In this case, iSunshare recommends you to contact the card issuers if there is a fraud. ![]() As iSunshare cooperates with an independent payment platform, it's impossible to monitor authorization during payment. Your refund request on complaint of credit card fraud or other unauthorized payment. We will retrieve registration code for you ASAP within 24 hours. In this case, feel free to contact iSunshare support team. But sometimes it may be delayed by email spam setting, internet issue and so on. Generally, the registration code will be automatically sent within 1 hour.
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